The second-hand marketplace Members Express Displeasure About Size Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
User Stories
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Manual Updates
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
